Delivery & Returns
Delivery
We offer express delivery options from our courier partners and affiliates to receive the Products purchased on our Site.
- Product is delivered within 2-3 working days in most parts of Sri Lanka
- Delivery is from Monday to Friday
- During public holidays and high sales volume , deliveries might be delayed.
- BNS reserve the right to cancel any order due to unforeseen circumstances or in the event of overselling. In such cases, the full amount will be refunded to the original payment method
Delivery charges apply to the following:
- Delivery Fee of Rs. 300 applicalbe for Orders below Rs. 8000
- We provide free shipping for all orders above Rs. 8000
Returns & Refunds
To be eligible for a return on items purchased online via www.bnsmusic.com the following conditions must be met:
- Due to their rarity and exclusive nature, returns or exchanges are not available for certain products, including BNS Merch and memorabilia.
- Items, excluding exceptions, can be returned within 7 days of delivery.
- Product must be unused and in the same condition that you received it, complete with its original packaging, and accompanied by an original receipt.
- Once the return request has been initiated, the customer must hand over the item to the carrier on the agreed date.
- Refunds will be issued as store credit, which can be applied towards future purchases on www.bnsmusic.com.
- If you order is cancelled due to unforeseen circumstances or in the event of overselling the full amount will be refunded to the original payment method.